As soon as an order is placed at PoweredEssays.com, it means that you already read and understand the Terms and Conditions of the user agreement:
As soon as you accept and fully understand our Terms and Conditions, you automatically grant us the permission to deduct money from your credit card that can cover for your order.
Canceling an order is by sending us a formal email anytime before the assigned writer started the work. We reserve the right to reject the request if you violated the user agreement with the cancellation request.
Deadline and Reasons for Delay
Here at PoweredEssays.com, we always want to deliver the highest customer satisfaction. Hence, all our writers are sure to meet every agreed deadline. However, we will not be responsible if a project will be delayed because a Customer failed to respond in:
Billing Information Verification – You are responsible for giving accurate billing details and the email must be verified immediately to guarantee observance with fraud policy.
Email Communication – While the order is in process, it is your duty to always check your email so as to address any queries that the writer may have along the way. If you have failed to respond on time, it will not be our responsibility for any delay that it may cause. This is also not a basis to ask for refund.
Phone Communication – You need to provide your current phone number so that the Team of PoweredEssays.com can contact you within the quickest time for any issue or question that needs prompt answers.
Editing – Changing the original instruction is not allowed for free revisions. If new instruction came after the order has been completed, that will be another order.
Understandable Instructions and Specification of Sources – Upon ordering, the instruction of the assignment must be precise and clear. If the source materials are rare or not accessible to the public, specifications must also be provided. If the order is needed to be delivered within 12-24 hour, follow up must be after an hour. If the lead time is only 12 hours or less, the follow up must be within 30 minutes upon order.
Academic Level – When placing the initial order, it is your responsibility to properly select the academic level needed for you paper. If you made a mistake with the selection, you need to get in touch with the Customer Support Team as soon as possible to agree any additional fee if needed.
Payment – When you are ready to process the order, it means that you are also ready to pay the entire amount. The writers will not start working on the assignment unless full payment is received.
At PoweredEssays.com, we have a Customer Support Team that is available to help the Customer round the clock. For any delivery issues, you are always free to contact us at any time. If the delay happened from our end, we are willing to recalculate the price or send a partial refund. The Customer has the option of getting a credit that can be used for future orders. The other option is to save the amount at your personal account and use it for future orders.
It is your responsibility to adhere to the laws of your state, country with regards to academic writing or related services. The use of stolen credit cards or any other type of cybercrimes will not be tolerated yet will be reported to the authorities accordingly. When you place an order at PoweredEssays.com, it means that you agree to solely use the paper as a reference for your own work.
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